Error: Unable to Start Play Attention

Modified on Tue, 8 Dec, 2015 at 4:43 PM

Master Monitor station: Upon starting Play Attention the client receives a message saying, "Error: Unable to Start Play Attention".


If the IP has changed for the Master, this error will occur.


Solution A.

Run PA_IP_Config tool to update IP address used for Play Attention.
1. Open <Computer> from the start menu or desktop. 
2. Follow path: Disk C:/ProgramFiles/PA5
3. Double click <pa_ip_config.exe>.
4. Under Available IPs, select the appropriate IP for the client's setup (local, hamachi, etc). 
5. Click OK. Click OK again. 
6. End web2py from the Task Manager, and restart Play Attention. 

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