FreerLogic.pa.python2 has stopped working

Modified on Wed, 3 Sep, 2014 at 11:34 AM

Problem: User starts Auditory Processing and receives error: FreerLogic.pa.python2 has stopped working

Solution 1: Check that software version 5.4 is installed (Help>About Play Attention). If it is not, install 5.4 and then re-install Auditory Processing. Even if they have 5.4, go ahead and re-install Auditory Processing and retry.

Solution 2. Check Firewall settings

Check that the Windows Firewall is not blocking freerLogic.pa.python2.exe. If it is not listed add the rule to allow connection.

Solution 3: Remove shadow feature.

*This is a quick fix. If v5.4 is in use, but they still get the error, the graphics driver or card probably need to be updated. But removing the shadows is a work-around*

1. Open <Computer> from your start menu or desktop.

2. Follow path: Disk C:/ProgramFiles/PlayAttention/PA5/resources/seq3d

3. Right-click over the <shadows> folder and select <Rename>.

4. Add the word <OFF> to the folder name (i.e. shadowsOFF).

5. Click away from the folder to save the new name. Close window.

6. Retry Auditory Processing game.