Elevate error

Modified on Wed, 3 Sep, 2014 at 11:37 AM

Problem: When starting the pa_network_config tool, you receive an "elevate" error. 


Solution A. Install Elevate command.

  1. Open <Computer> from the Windows start menu or desktop. 
  2. Follow path Disk C:/ProgramFiles/PlayAttention/PA5/elevate 
  3. Right-click ElevateCommand.inf.  Click Install.
  4. Run Network Tool again.  If the elevate error has disappeared, the firewall should automatically update.


Solution B. Manually add firewall rules to each effected computer. Restart the computer(s) either before or after completing this process. 

 

Windows Vista:

  •     Go to Ctrl Panel, Windows Firewall.  Allow Program through Firewall.
  •     Click Add Program, browse to and add C:\Program Files\PlayAttention\PA5\web2py\web2py.exe
  •     Click Add Program, browse to and add C:\Program Files\PlayAttention\PA5\Prism\prism.exe
  •     Click Add Port, name it pa_open and enter port 8000.  Click Okay.
  •     Click Add Port, name it pa_game1 and enter port 8001.  Click Okay.
  •     Click Add Port, name it pa_game2 and enter port 8002.  Click Okay.
  •     Click Add Port, name it pa_open and enter port 8003.  Click Okay.
  •     If any of these exceptions have already been added, Make sure the check box is checked to allow the exception through.

Windows 7:

  •     Go to Control Panel > System and Security > Windows Firewall
  •     Click Advance Settings
  •     Click Inbound Rules
  •     Click New Rule.  This will start the New Rule Wizard.
  •     For rule type, select Port.  Click Next
  •     in Protocol and Ports, leave settings the same, and enter 8000-8003 in Specific Local Ports.  Click Next
  •     In Action, make sure Allow the Connection is selected.  Click Next.
  •     Under Profile, make sure all three boxes are checked, click Next.
  •     Under Name, enter pa_open.  Click Finish.
  •     Click New Rule.
  •     For Rule type, select Program.
  •     Under This program path, browse to  C:\Program Files\PlayAttention \PA5\web2py\web2py.exe.  Click Next.
  •     In Action, make sure Allow the Connection is selected.  Click Next.
  •     Under Profile, make sure all three boxes are checked, click Next.
  •     Under Name enter pa_web2py.  Click finish.
  •     Repeat this process.  For rule type select Program.  For the program path, browse to C:\Program Files\PlayAttention\PA5\Prism\prism.exe  For the name, enter pa_prism.


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