Cloud Services Update (6.2.18cu)

Modified on Fri, 02 Feb 2018 at 01:17 PM

Thank you for being part of the Play Attention family.  We are always working towards solutions that will enhance your Play Attention experience.  As a result, we have released a new upgrade that has improved the cloud service that we provide you.  By connecting to our cloud service, you are able to keep an ongoing backup of your data and receive updates easily.  

In order to continue your Play Attention Cloud services and receive the upgrade, you must run the following utility tool.  Simply click this link and it will run the necessary changes in the background for you.  

(Important: If you do not run this utility, you will no longer be able to backup your Play Attention data to the cloud or receive online software updates.)

If you have any questions or need assistance, please feel free to contact our technical team at 828-676-2242 or email

We look forward to continuing to provide you with excellent technical and educational support.

Changes to the Play Attention Cloud services require a fundamental change to the configuration of the application. Please run this app as an Administrator. Also, please note that this update is for the PA6 version of Play Attention. Running this update on a PA5 version will not have any effect, although you will see 2 "file not found" errors. If the updater does not find a file in the place it's expected to be you will see the message below, or something similar. Don't worry, click okay. Another window will appear with a message about the next file, and should say "Done!" and "Updated!"

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On Windows:

  1. Download the file by clicking on this link.
  2. Locate the file after you have downloaded it. 
  3. Right-Click the file and choose "Run as Administrator." (If Windows asks you "How you want to open..." Choose your Java JRE or JDK.
  4. The app will report that the changes were successful.

On Macintosh

  1. Download the app by clicking on this link.
  2. Locate the app after you have downloaded it.
  3. Control-Click the app in the finder and choose "Open", follow the on screen instructions, provide the Administrator password if prompted.
  4. The app will report that the changes were successful.

You may also run the file from the command-line, change directory to where the file is saved, and enter this command: java -jar ServiceUpdate.jar

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